Netcall helps councils reduce the cost and complexity of service delivery while improving outcomes for residents.
Used by 50% of UK councils, our platform supports local authorities to streamline services, reduce supplier sprawl, automate manual processes and simplify fragmented technology estates. By bringing together resident self-service, case management and application rationalisation in one connected environment, we help councils deliver efficiencies without compromising service quality.
As Local Government Reorganisation gathers pace, Netcall helps authorities manage change with confidence through a proven three-step path:
1. Mapping services before you change them
2. Establishing one front door from day one
3. Rationalising applications without big-bang risk.
Councils are already achieving significant results with Netcall - including £1.3m+ licence cost savings at Newcastle City Council and £1.8m+ annual savings at Croydon Council.
Visit us at the LGR Summit to discuss how your organisation can reduce costs, simplify operations and navigate reorganisation successfully.